If you have questions about our products or your orders, please contact us with your order number, your name, and/or product information.

By the way, you can take a look at our FAQs here and find some helpful information.

Please note that it may take some time to respond to your inquiry depending on the contents of your message. We will respond to you within 24-48 hours and our Support Team does not work on Saturday and Sunday.

📧 Email contact: [email protected]

US Address: FavoJewelry 304 S. Jones Blvd #8668, Las Vegas NV 89107

Office in Vietnam: 2nd Floor, No. 01 Hung Vuong Street, Quang Ngai City, Quang Ngai Province 570000

Our offices are open from Monday to Saturday, from 9 am to 5 pm GMT+7. You can still email us outside of business hours and we will respond within 24 hours.

For other inquiries, Please fill in the inform on the right and submit it to us.